ASMAE
Support

Troubleshooting

Most ASMAE features work directly in the browser. These are the most common places to check when something feels wrong.

Google login does not complete

Confirm cookies/session storage are available and that you are using the current ASMAE domain. In the Flutter app, Google sign-in is handled through the native bridge rather than browser redirect auth.

Saved items do not appear on another device

Cross-device synchronization requires login and sync to be enabled on both devices. Local-only saves remain on the device where they were created.

Prayer times look wrong

Check location permission and the selected prayer calculation method. ASMAE supports multiple calculation methods and can choose a regional default.

Qur’an audio does not play

Check browser media permissions, network connectivity and whether the requested verse audio is available. Try another verse to separate a media issue from a specific source issue.

My Path progress looks stale

Return to the relevant activity and update it once. My Path listens for app-state and saved-item updates and should refresh without a page reload.